For Game/Redeemable Keys
Refund are not given once keys are sent out in any occasion due to the nature of the product. Once a key is sent, it can still be used by the end user once we've refunded them. Please bear this in mind before you purchase.
Refunds will only be given in the exception that the purchase was made without the authorisation of the bill payer, if the coins have not been sent. Due to the nature of the service, we do not refund in any other situation.